Delete your Vibedoo account
You can delete your Vibedoo account in the app or ask us to do it by e-mail.
In the app (instantly)
- Open Vibedoo and go to the Profile tab.
- At the bottom of your profile, tap Settings.
- At the bottom, choose Delete account and confirm.
Without the app (by e-mail)
Write to contact@vibedoo.com with the subject “Delete my account” and give the phone number you sign in to Vibedoo with (if you sign in with Google: write from that account's address). So that nobody can delete someone else's account, we'll ask you to confirm with a code we send by SMS to that number. We delete the account within 30 days and confirm by e-mail.
What we delete
- your account and sign-in details, including your phone number,
- your profile: name, date of birth, bio, city, interests, values, “At a glance” details, gender and preferences,
- all your photos,
- your location, likes, matches and all messages,
- notification tokens,
- the dates you accepted the Terms and gave your consents.
Deleting in the app happens immediately and can't be undone. The data also leaves our database backups within 7 days.
What we keep, and for how long
- Reports about you or sent by you, with the attached copy of the profile and chat: 3 years from the report. We need them in case of a dispute, an appeal or proceedings by authorities (Digital Services Act).
- App error reports (no profile content or messages): up to 90 days.
Details: Privacy Policy.